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CANCELLATION & REFUNDS

Subscription Cancellations

  • You can cancel your subscription at any time however please note that we cannot hold session or course spaces open once your subscription has been cancelled.

  • Cancellation requests should be made more than 7 days prior to the start of your monthly subscription date to avoid being charged for the following month. 

  • Cancellation requests can be made via the website within your members area.

 

Holiday Camps Cancellations

  • Cancellation requests can be made phone/email/online or in person. 

  • Cancellation requests should be made more than 7 days prior to the session.

  • You may request that the original booking be transferred to an alternative date, subject to availability. 

 

Refunds

  • Please note that refunds will be processed in the original form of payment.

  • Refunds will be processed within 5 working days.

  • Refunds will be subject to a transaction fee plus deduction of any benefits or discounts that were applied at the point of booking. 

 

Contact Us

If you have any questions about these Terms, please contact us.

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